English for Flight Attendants

Introduction

English for Flight Attendants is an online course, consisting of 93 units of English, and providing approximately 100 hours of study for students.

Course aims

To give students at Intermediate, CEFR B1/Upper Intermediate B2 level practice in general and business-oriented language required for business contexts at this level, specifically tailored towards the specialisation of flight attendant duties. The course blends grammatical structures necessary for this level, with vocabulary, reading, listening, writing, speaking, and pronunciation.

Grammar

By the end of the course, students will be able to:

  • Use present tenses to describe situations in short-term and long-term present time
  • Correctly use adverbs to describe degree
  • Use modal verbs to talk about the functions of obligation and possibility
  • Correctly use adverbs to describe how actions are performed
  • Select the correct past form to talk about actions happening before now
  • Use modal verbs to talk about the functions of requests, offers, and suggestions
  • Use modal verbs to talk about the functions of ability and permission
  • Use going to and will correctly, to talk about future intentions and predictions
  • Correctly use adverbs to describe time and sequence
  • Use the present perfect tense to describe a link between actions happening in the past and in the present

Vocabulary

By the end of the course students will have learnt approximately 150 lexical items used in a cabin crew and flight attendant context.

Skills

By the end of the course students will have had exposure to and practice in reading and hearing formal and informal English from a variety of accents and contexts.

Unit summary

Module 1

  • The Airport
  • Grammar: Present Tenses
  • Vocabulary: People in the airport
  • Reading: Airport efficiencies
  • Listening: Large and small airports
  • Writing: Airports
  • Speaking: Airports: the good and the bad
  • Pronunciation: Minimal pair: Stove and Strobe; dealing with connected speech

Module 2

  • The Airline
  • Grammar: Adverbs of degree
  • Vocabulary: The Flight crew
  • Reading: Airline company cultures
  • Listening: Airline complaints
  • Writing: Airlines
  • Speaking: Airlines: positives and negatives
  • Pronunciation: Minimal pair: Pressure and Treasure; connected speech

Module 3

  • The Look
  • Grammar: Talking about possibility
  • Vocabulary: Appearance
  • Reading: Are uniforms uniform?
  • Listening: A less sexist industry
  • Writing: Personal appearance
  • Speaking: Physical appearance and airline policies
  • Pronunciation: Minimal pair: Hot and Heart; dealing with connected speech

Module 4

  • The Training
  • Grammar: Past tenses
  • Vocabulary: Training
  • Reading: The challenges of flight attendant training
  • Listening: Training is hard!
  • Writing: Cabin crew training
  • Speaking: Training for cabin crew
  • Pronunciation: Minimal pair: /d/ and /r/; dealing with connected speech

Module 5

  • Pre-flight check
  • Grammar: Adverbs of manner
  • Vocabulary: Parts of the cabin
  • Reading: Cabin check inspections
  • Listening: Making a plane ship-shape!
  • Writing: Pre-flight checks
  • Speaking: Making sure everything is as it should be
  • Pronunciation: Minimal pair: Hope and Hop; dealing with connected speech

Module 6

  • Pre-flight announcements
  • Grammar: Talking about obligation
  • Vocabulary: Pre-flight announcements
  • Reading: Pay attention!
  • Listening: Don’t ignore the safety announcements
  • Writing: Announcements
  • Speaking: “Ladies and Gentlemen”
  • Pronunciation: Minimal pair: Guess and Yes; dealing with connected speech

Module 7

  • Problems
  • Grammar: Going to and Will
  • Vocabulary: Delays and cancellations
  • Reading: Dealing with difficult passengers
  • Listening: Minor flight issues
  • Writing: Common challenges
  • Speaking: Issues and snags
  • Pronunciation: Minimal pair: Fine and Vine; dealing with connected speech

Module 8

  • En-route
  • Grammar: Adverbs of time
  • Vocabulary: En-route duties
  • Reading: Not enough hours!
  • Listening: Economy, Business and First
  • Writing: In-flight duties
  • Speaking: In-flight duties and responsibilities
  • Pronunciation: Minimal pair: Cat and Cut; dealing with connected speech

Follow-up

Students completing the English for Flight Attendants course should feel confident in tackling any upper intermediate course, including our Upper Intermediate Business Power course.

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